Alien Smoke & Vape Shop - Work Orders (Employees Only)
Work Orders
If it’s broken, unsafe, missing, glitching, or just not right — submit it here so it gets fixed fast.
Ready to submit? Tap below.
Start a Work Order
📌 Quick rules
- If you see it, you log it.
- Be specific: what’s wrong, where, and what happened.
- URGENT? Submit first, then tell the manager on duty.
- No texts, DMs, or verbal-only reports.
✅ When to submit a work order
Submit anytime you notice something affecting operations, sales, safety, or customer experience.
POS / Tech
Printers / Labelers
Lights / Electrical
AC / Heating
Doors / Locks
Cameras / Security
Fixtures / Shelving
Plumbing / Leaks
Safety Hazards
💡
Rule of thumb: If you’re thinking “someone should know about this” — submit a work order.
📝 How to submit (1–2 minutes)
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1Fill out all required fields.
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2
Be specific:What’s wrong Where What happened
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3
Choose the correct:Location Priority
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4Upload a photo or video (recommended).
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5Submit. Responsibility transfers to management.
Tip: Write it like you’re helping someone fix it without you being there. Exact details save time.
🚨 Priority guide
URGENT
Safety issue, store can’t operate, or money loss now.
Submit immediately, then tell the manager on duty.
HIGH
Affects sales or daily operations.
MEDIUM
Annoying but workable.
LOW
Cosmetic or non-urgent.
❗ Important rules
- Verbal-only reports don’t count. If it’s not submitted here, it’s not reported.
- No texts or DMs as a substitute.
- This protects you. Submitting creates a timestamped record.
- Details matter. “Broken” isn’t enough — include what/where/what happened.
If you see it — log it. We’ll take it from there.
Start a Work Order
🔒 Manager notes (internal)
- If you can’t fix it quickly: create an Asana task in Work Orders before end of shift.
- Copy the full description, attach photos, set priority, assign owner (Sam/Manager/Vendor).
- No “I’ll remember.” No “later.” If it isn’t in Asana, it doesn’t exist.
Managers/Sam only