🔐 PRIVACY POLICY

Alien Smoke & Vape Shop

Last updated: January 22, 2026

Alien Smoke & Vape Shop (“Alien Smoke & Vape,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, make a purchase, sign up for marketing communications (including SMS), or otherwise interact with us.

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1. Information We Collect

We may collect the following categories of personal information:

• Identifiers: Name, email address, phone number, billing and shipping address

• Transaction Information: Purchases, order history, payment method (payment details are processed securely by third-party processors)

• Marketing Preferences: Email and SMS subscription status

• Technical Data: IP address, browser type, device information, cookies, and site usage data

• Customer Support Data: Communications you send to us

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2. How We Collect Information

We collect information when you:

• Place an order or create an account

• Sign up for email or SMS marketing

• Contact customer support

• Browse our website (via cookies and analytics tools)

• Opt in via checkout, pop-ups, account forms, or SMS keywords

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3. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Improve our website and services

• Communicate with you about your account or orders

• Send marketing communications, including email and SMS, when you have explicitly opted in

• Prevent fraud and ensure security

• Comply with legal obligations

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4. SMS Marketing & Consent

If you opt in to receive SMS messages from Alien Smoke & Vape Shop:

• You are providing express written consent to receive marketing text messages

• Consent is not a condition of purchase

• Message frequency may vary

• Message and data rates may apply

• You can opt out at any time by replying STOP

• For help, reply HELP or contact us at MissionControl@aliensmokeshop.com

We collect and store SMS consent records, including the date, time, and method of opt-in, in compliance with applicable laws such as the Telephone Consumer Protection Act (TCPA).

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5. Sharing Your Information

We may share your information with trusted third parties, including:

• Shopify (our ecommerce platform)

• Payment processors

• Email and SMS service providers

• Analytics and marketing partners

• Legal or regulatory authorities when required

These providers may access your information only as necessary to perform services on our behalf and are required to protect your data.

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6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable site functionality

• Analyze website traffic

• Improve user experience

• Support marketing and advertising efforts

You can manage cookie preferences through your browser settings.

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7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Opt out of marketing communications

• Withdraw SMS consent at any time

• Request data portability

To exercise these rights, contact us at MissionControl@aliensmokeshop.com.

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8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

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9. Data Security

We take reasonable measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

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11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

📧 MissionControl@aliensmokeshop.com