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Privacy Policy

πŸ”’ Your Data, Explained

Privacy Policy

Alien Smoke & Vape Shop operates this store and website (the "Services"), powered by Shopify. This policy explains how we collect, use, and share your personal information. Each section below has a plain-English summary up top β€” tap to read the full legal text.

Last updated: July 2, 2026 Β· By using the Services, you acknowledge you've read and understood this policy. If this policy conflicts with our Terms of Service, this policy controls for personal information.
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21+ Only
No Kids' Data
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Opt-Out
Targeted Ads
πŸ›°οΈ
GPC
Signal Honored
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Your Rights
Access Β· Delete Β· Correct
πŸ“‹ What information we collect +
In plain English: the basics needed to run a store β€” your contact and payment details when you buy, your account info if you make one, what you browse and purchase, and standard device data like your IP address.

"Personal information" means information that identifies or can reasonably be linked to you or another person. It does not include information collected anonymously or that has been de-identified. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories, including inferences drawn from them:

  • Contact details β€” name, address, billing address, shipping address, phone number, and email address.
  • Financial information β€” credit/debit card and financial account numbers, payment card information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information β€” username, password, security questions, preferences and settings.
  • Transaction information β€” items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel, and your past transactions.
  • Communications with us β€” information you include when you contact us, such as a customer support inquiry.
  • Device information β€” your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information β€” how and when you interact with or navigate the Services.

Where it comes from: directly from you (creating an account, using the Services, communicating with us); automatically through the Services (your device, cookies and similar technologies); from our service providers; and from our partners or other third parties.

βš™οΈ How we use your information +
In plain English: to run your orders, keep your account working, recommend products, send marketing you can unsubscribe from, stop fraud, and follow the law.
  • Provide, tailor, and improve the Services β€” perform our contract with you, process payments, fulfill orders, remember your preferences, send account notifications, process purchases and other transactions, manage your account, arrange shipping, facilitate eligible claims, enable reviews, and create a customized shopping experience (like recommending products related to your purchases).
  • Marketing and advertising β€” send marketing and promotional communications by email, text message or postal mail, and show you online advertisements for products or services on the Services or other websites, including based on items you previously purchased or added to your cart.
  • Security and fraud prevention β€” authenticate your account, provide a secure payment and shopping experience, detect and act on possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. If you register an account, keep your credentials safe β€” don't share your username or password with anyone.
  • Communicating with you β€” customer support, responsiveness, and maintaining our business relationship with you.
  • Legal reasons β€” comply with applicable law, respond to valid legal process (including law enforcement and government requests), participate in civil discovery or litigation, and enforce or investigate potential violations of our terms or policies.
🀝 Who we share it with +
In plain English: Shopify (our platform), the vendors that make the store run (payments, shipping, support), marketing partners for ads (which you can opt out of), our own affiliated companies, and authorities when legally required. Depending on where you live, you can tell us not to share your info for targeted ads β€” use the Your Privacy Choices page.

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy:

  • With Shopify, vendors and other third parties who perform services on our behalf (IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our partners use your information under their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you for targeted advertising β€” exercise that right on our Your Privacy Choices page.
  • When you direct, request, or consent to disclosure to third parties, such as shipping you products or using social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction (such as a merger or bankruptcy), to comply with legal obligations (including subpoenas, search warrants and similar requests), to enforce our terms or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
πŸ›οΈ Our relationship with Shopify +
In plain English: Shopify hosts our store, so data you submit here passes through Shopify's systems. For certain enhanced features, Shopify itself is responsible for how your data is processed β€” their privacy portal handles those requests.

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit will be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

To help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data obtained from your interactions with our store, along with other merchants and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights over that use.

Learn more at the Shopify Consumer Privacy Policy, and depending on where you live, exercise rights over Shopify-processed data at the Shopify Privacy Portal.

βš–οΈ Your rights & choices +
In plain English: depending on your state or country, you can ask to see, delete, correct, or receive a copy of your data, and opt out of targeted advertising. We honor the Global Privacy Control browser signal automatically. Unsubscribe from marketing emails anytime with the link in the email.

Depending on where you live, you may have some or all of the rights below. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law:

  • Right to Access / Know β€” request access to personal information we hold about you.
  • Right to Delete β€” request that we delete personal information we maintain about you.
  • Right to Correct β€” request that we correct inaccurate personal information.
  • Right of Portability β€” receive a copy of your personal information and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt Out of Sale/Sharing for Targeted Advertising β€” depending on where you reside, opt out of the "sale" or "share" of your personal information or its processing for "targeted advertising" as defined by applicable privacy laws, on our Your Privacy Choices page. If you visit with the Global Privacy Control signal enabled, we automatically treat it as an opt-out request for that device and browser (and, where we can associate the device with a Shopify account, for the account as well). Other than GPC, we do not recognize other "Do Not Track" signals.
  • Managing communications β€” opt out of promotional emails anytime via the unsubscribe link. We may still send non-promotional emails about your account or orders.

Exercise any of these rights where indicated on the Services or by contacting us below. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing requests. You may designate an authorized agent to make requests on your behalf; we'll require proof of authorization and may verify your identity directly. We respond in a timely manner as required by applicable law.

Complaints: contact us using the details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

πŸ”ž Children's data +
In plain English: this is a 21+ store. We don't knowingly collect any information from minors, period.

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, contact us using the details below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

πŸ” Security, retention & international transfers +
In plain English: no system is 100% hack-proof, so don't send sensitive info over unsecured channels. We keep data only as long as we need it, and if it crosses borders, we use legally recognized safeguards.

Security: no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Information you send to us may not be secure while in transit. We recommend not using unsecure channels to communicate sensitive or confidential information to us.

Retention: how long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

International transfers: we may transfer, store and process your personal information outside the country you live in. If we transfer personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses (or UK equivalents), unless the destination country has been determined to provide an adequate level of protection.

πŸ”— Third-party websites & links +
In plain English: if you click a link that leaves our site (Instagram, Discord, brand sites), their privacy rules apply β€” not ours.

The Services may link to websites or platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, review their privacy and security policies and terms. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found there. Information you provide on public or semi-public venues, including third-party social platforms, may be viewable by other users without limitation as to its use. Our inclusion of links does not imply endorsement, except as disclosed on the Services.

πŸ“ Changes to this policy +

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

πŸ›Έ Mission Control

Questions about our privacy practices, or want to exercise your rights?

missioncontrol@aliensmokeshop.com

πŸ“ž 210-843-6714

πŸ“ Alien Smoke & Vape, 13523 Nacogdoches Rd, San Antonio, TX 78217, United States

πŸ•˜ Mission Control hours: Monday–Friday, 9 AM–5 PM CT β€” we'll respond as soon as possible.

Thanks for flying with Alien Smoke β€” where the goods are always out of this world. πŸ‘½
Privacy Policy Β· Last updated July 2, 2026